• Motueka TOP 10
  • Motueka TOP 10
  • Motueka TOP 10
  • Motueka TOP 10
  • Motueka TOP 10
  • Motueka TOP 10
  • Motueka TOP 10
  • Motueka TOP 10

Park Info

Motueka TOP 10 Holiday Park - Information, Terms and Conditions of Stay

All rates are GST (15%) inclusive and are in New Zealand dollars ($NZ). We accept Visa, Master Card (2% surcharge applies), AMEX (3.5% surcharge), China Union Pay, EFTPOS  and New Zealand cash.

New Zealand banks are 5 minutes away for most currency exchanges during normal business hours & are located on High Street, Motueka.

AFTER HOURS: A 24 hour call button is located at the front of Reception to contact the duty manager in case of emergency or disturbance.

ARRIVALS & DEPARTURES: Balance of accounts is payable on arrival. Payment must be made for full time booked.

BREAKAGES: Please report any damage or breakages, so that we can repair and replace.

CANCELLATIONS:

20 Dec – 6 Feb inclusive: Reservations are only confirmed on receipt of deposit or full payment, with balance due prior to arrival.  A refund will be given if your unit or site is cancelled at least 14 days prior to the arrival time of 2pm on the expected day of arrival, less a $25 administration fee per unit or site. If cancelled within 14 days of expected arrival no refund will be entitled. If an amendment results in shortening your stay, no refund will be made, unless more than 72 hours’ notice is given.

7 Feb – 19 Dec inclusive: Reservations are only confirmed on receipt of at least one nights deposit per unit or site, with balance payable on arrival.  A refund will be given if your unit or site is cancelled at least 72 hours prior to the arrival time of 2pm on the expected day of arrival, less a $25 administration fee. If cancelled within 72 hours of expected arrival, cancellation fee equivalent to one night’s stay will be applied. If an amendment results in shortening your stay, no refund will be made, unless more than 72 hours’ notice is given.

No reduction for early departures or late arrivals. Minimum tariffs and stays may apply during peak times. 

CHECK IN / CHECK OUT: Check in time is from 2pm on day of arrival and check out time is 10am for both sites and accommodation on day of departure.

CHILDREN:  Child rates will apply to children aged 1 - 14 years inclusive.

CONDUCT: To ensure that all guests have a pleasant stay we expect common sense and consideration to be shown at all times. This includes reasonable behaviour and dress at all times. All alcohol is to be consumed on your site or in your unit. No noise between 10pm and 7am.  No bikes to be ridden in the Holiday Park between 8.30pm and 8am.

EMERGENCY: In case of emergency dial 111 (public phone is located next to reception) and advise the duty manager of the situation. We are located at 10 Fearon St, Motueka.

FIREWORKS:  Absolutely no fireworks are to be set off in our around the Holiday Park.  Immediate expulsion from the Holiday Park will result if this occurs.

LAUNDRY: Two large laundries open 24 hours. Washing machines take 2 x $2 coins (includes laundry liquid) and dryers are 1 x $2 coin for half an hour drying. Coins are available from Reception. Clothes lines are located next to the laundries.

LOCAL ATTRACTIONS: We are able to book most attractions and activities for the Nelson / Tasman & Golden Bay area as well as for the Abel Tasman National Park – ask us first as our local knowledge is extensive. Vehicle and luggage storage available.

MESSAGES/MAIL: Please check the board for your name and collect any messages or mail from Reception. We do not deliver messages.

MINIMUM STAYS:  Minimum length of stays may be enforced during peak times, or at the owners / managers discretion.

NO SMOKING: So that all our guests may be smoke free we enforce a NO SMOKING policy in and around all our accommodation & communal areas. A $150 surcharge will be applied if any evidence of smoking has occurred in a unit.

OFFICE HOURS: Winter 8am to 8pm, Summer 8am - 9pm. Please try to complete transactions during these hours.

PETS: Dogs (all animals) are only permitted into Motueka TOP 10 with the prior approval of Management and under no circumstances are they allowed into any accommodation units or around the communal facilities. $150 surcharge will be applied if evidence of an animal is found in the unit.  Dogs must always be tied up on your site and walked on a lead. All dog faeces must be picked up by the owners. Dogs are NOT permitted between the 15 Dec - 20 Feb and from Good Friday to Easter Monday inclusive.

PRIVACY STATEMENT:  This statement applies to all individuals providing personal information to Motueka TOP 10 Holiday Park through this website.  When collecting personal information Motueka TOP 10 complied with the Privacy Act 1993. 

When you register or give us personal information it will be held on Motueka TOP 10 Holiday Parks and TOP 10 New Zealand's Central Database. Your personal details may be accessed by TOP 10 New Zealand or linked and accessible to other TOP 10 Holiday Parks should you make a reservation with them (a shared database). Motueka TOP 10 Holiday Park will not share this information with any other third parties without your permission.

Motueka TOP 10 Holiday Park and/or the TOP 10 Central Office may send out periodic emails informing you of special offers, updated information and new services. You will always have the opportunity to unsubscribe to these communications.

TELEPHONE: There is public card phone located next to the Office. Phone cards are sold at Reception.

TV & INTERNET: Computers & WiFi is available through out the Holiday Park.

VISITORS: ALL visitors are to report to Reception on arrival and to pay the visitor fee. Visitors must be visiting a guest in the Holiday Park and  are required to leave the Holiday Park by 9pm.

When making a booking you agree:

  • To conform to Holiday Park bylaws & regulations (available from office & on website) & understand that any breach of the rules by ourselves or our guests will result in our site being cancelled without any refund of fees paid.
  • Reservations are a contract between Motueka TOP 10 Holiday Park and the person named on the reservation, and are not transferable to any other person. This means that the named person must occupy the unit or site for the duration of the contract and is ultimately responsible for all occupants and visitors of that unit or site.
  • That any additions to the numbers in our party must be notified to and consent given by the manager of the Holiday Park before arrival.
  • Only one vehicle is allowed to park on each site, with all other vehicles being parked in the designated areas.
  • All visitors must report to the office & pay the day visitor fee prior to entering the Holiday Park and park their vehicles on Fearon Street.
  • That our caravan/campervan will have a current electrical WOF.
  • That our tent, if connected to a power supply, will have a transformer or an approved circuit breaking device.
  • That no animals are allowed in the Holiday Park.
  • Absolutely no fireworks are permitted in the Holiday Park. Any fireworks let off will result in immediate expulsion from the Holiday Park with no refund on fees paid.

All bookings are accepted at the discretion of the management.  All persons under the age of 21 must be accompanied by a parent or guardian for the duration of the booking.  Failure to do this could result in the booking being cancelled, even upon arrival and no refund given.

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